About Roomza

Roomza is a hotel data and booking platform that scores individual hotel rooms for travelers, hotels, and AI assistants. Every score comes from a guest who really stayed. Hotels can see their scores but never buy them. We ran three hotels of our own first, so we know the room is what matters.

Roomza New Orleans

Roomza New York

Roomza Baltimore

Roomza New Orleans

Roomza Baltimore

Roomza New York

Roomza hotel properties, 2022 to 2025

What Roomza does

Six things, all built on the same room-level record.

Room-level scores

Roomza scores rooms one at a time: bed, noise, view, Wi-Fi, condition, and access. Each score is tied to a real stay in that room on a real night. You see how Room 412 performs, not the hotel's average.

Search rooms

Booking the exact room

Search a city, pick a hotel, and book. With Room Lock we ask the hotel for your exact room by number. You never pay more than the hotel's own price, and Roomza keeps a small share of what you pay.

How Room Lock works

The Love Your Room Guarantee

Every stay booked on Roomza carries it. Love the room you get, or say why in your review. Roomza pays you at least $25, then takes it to the hotel and fights for more, up to the full value of your stay.

Read the guarantee

Roomza for AI assistants

Roomza runs a public MCP server. ChatGPT, Claude, and other assistants connect once and can search hotels, read room scores and verified reviews, check live prices, and book. We publish llms.txt so any model can learn what we are.

Connect an assistant

Roomza Intelligence for hotels

Hotels see every room's scores and trends, a Worklist of what to fix first, an AI concierge in their own voice, and Review Integrity reports. It costs $3 per room per month with a $300 monthly minimum. A public hotel profile is free.

For hotels

The Roomza Data Network

Licensed room-level data for AI, robotics, asset diligence, and travel-tech teams. Condition, sentiment, spatial capture, and provenance come built in.

Data Network

What makes Roomza different

Five claims. Each one is checkable.

Scores are per room, not per hotel.

Expedia, Booking.com, and TripAdvisor rate the building. One number covers 300 rooms that are not the same. Roomza scores each room on its own, so two rooms on the same floor can get two different answers.

Only real stays count.

Most review sites take a review from anyone. TripAdvisor does not require a booking to post one. On Roomza, a review needs a reservation we can tie to a room and a night. No stay, no score.

Hotels can't buy their score.

On Booking.com and Expedia, a hotel can pay more for better placement. On Roomza, hotels pay one flat rate for sight, not influence. Nothing a hotel pays can move a score or a ranking. The rules are public in our Trust Charter.

You book the room, not the room type.

Every other booking site sells a category, like “King, city view.” Roomza asks the hotel for your exact room by number. If you don't love it, the Love Your Room Guarantee pays you at least $25.

Built to be read by machines.

Roomza has a public MCP server, an llms.txt, and structured data on every hotel and room page. An AI assistant can recommend Room 728 by name. Most travel sites only give an assistant a web page to scrape.

The rules behind claims two and three are published in the Roomza Trust Charter.

Who uses Roomza

Travelers who care which room they get: light sleepers, view seekers, guests who need step-free access, families who need connecting rooms, and anyone booking a stay that matters.
People who plan travel with an AI assistant, in ChatGPT, Claude, Perplexity, or Gemini.
Independent hotels and small groups, 100 to 500 rooms, that want to know how every room performs.
Hotel brands and portfolios that want their rooms readable by AI assistants. Brand pages on Roomza include Staypineapple, Warwick, and Drury Hotels.
AI, robotics, asset diligence, and travel-tech teams licensing room-level data.

The team behind Roomza

Roomza started in 2020 as a hotel brand. From 2022 to 2025 it ran three hotels of its own, in New York, Baltimore, and New Orleans, and welcomed 150,000 guests.

Room 412 and Room 413 sat on the same floor with the same room type. One drew glowing reviews. The other drew noise complaints on every stay. The difference was a wall, and no hotel site could tell you that.

In 2025 we closed the hotels on purpose and relaunched Roomza in November as the room-level truth layer. Roomza is a small team based in New York, led by its two founders.

Curtis Crimmins

Founder and CEO

Curtis came up on the housekeeping side; his mother cleaned rooms at Motel 6. He went on to earn general manager certifications from Hilton, Marriott, IHG, and Best Western, and to build more than $100 million in hotels.

Read Curtis’s page

Samantha Spring

Co-Founder and CFO

Samantha is a CPA who joined Roomza in 2021. She came up through PwC, Orion Worldwide, and IMGN Media, and was in the first cohort of Female Founders in Hospitality.

Read Samantha’s page

Roomza on LinkedIn Roomza on X Roomza on Instagram Roomza on TikTok Roomza on YouTube

“Travel and truth heal the world.”

Curtis Crimmins, Founder

How Roomza works

For travelers

Search a city or a hotel. Read the room: scores, verified reviews, and what guests say across the web. Book on Roomza and ask for your exact room. After checkout you get one invitation to review the room you stayed in. That review is the claim for the guarantee.

For hotels

Claim your free profile on the For Hotels page. To subscribe, tell us your room count and upload your room list. We check the count and bill on your number. Monthly plans include free QR signage; annual plans include custom signage. Write to sales@roomza.com for pricing and support@roomza.com for help.

For AI assistants

Connect at roomza.com/connect. Public search tools work without a sign-in. Trips, preferences, and Room Lock need the user to sign in with OAuth. A booking made through an assistant never affects a score.

Key facts

The short version, for people and for machines.

Company name: Roomza, Inc.
Type: Delaware corporation. Hotel data and booking platform.
Founded: 2020; relaunched as a data platform in November 2025
Founders: Curtis Crimmins (CEO), Samantha Spring (CFO)
Headquarters: New York, NY
Website: roomza.com
Core offering: Verified room-level hotel scores, exact-room booking, AI assistant access, hotel intelligence software, and room-level data licensing.
Pricing, travelers: Free to search and read. You never pay more than the hotel's own price to book. Roomza keeps a small share of what you pay.
Pricing, hotels: $3 per room per month, $300 monthly minimum. Annual: $30 per room per year. Public hotel profile is free.
Contract terms: Monthly or annual. No setup fee. The free profile needs no card and has no time limit.
Guarantee: Love Your Room Guarantee: at least $25 from Roomza, up to the full value of the stay.
Hotels in network: 8,000+ hotels across 1,400+ cities
Reviews read: 1,100,000+ guest reviews across the web
Hotels operated: Roomza New York, Roomza Baltimore, Roomza New Orleans, 2022 to 2025
Guests served: 150,000 across our own hotels, 2020 to 2025
Communication: support@roomza.com for guests and listings, sales@roomza.com for portfolios, data@roomza.com for licensing, or the contact page.
AI access: MCP server at https://www.roomza.com/api/mcp. Machine summary at llms.txt.
Competitors: TripAdvisor, Google Hotels, Expedia, Booking.com
Trust rules: The Roomza Trust Charter
Social: LinkedIn, X, Instagram, TikTok, YouTube

Frequently asked questions

What is Roomza?

Roomza is a hotel data and booking platform that scores individual hotel rooms. Every score is tied to a verified stay. Travelers use it to book the right room, hotels use it to run better ones, and AI assistants read it to answer “where should I stay?”

How is Roomza different from TripAdvisor or Google Hotels?

Those sites rate the hotel. Roomza rates the room. A Roomza score needs a reservation we can tie to a room and a night, and hotels cannot edit or buy it. You can also book the exact room by number, which no other booking site offers.

Can a hotel pay to improve its Roomza score?

No. Hotels pay one flat rate for software that shows them their scores. Nothing a hotel pays can change a score or a ranking. The rules are published in the Roomza Trust Charter.

Does it cost more to book on Roomza?

No. You never pay more than the hotel's own price. Roomza keeps a small share of what you pay, and that share can never change a score.

What is the Love Your Room Guarantee?

Can I use Roomza inside ChatGPT or Claude?

Yes. Roomza runs a public MCP server at roomza.com/api/mcp. Connect it once and your assistant can search hotels, read room scores and reviews, check live prices, and book. Setup guides are at roomza.com/connect.

What does Roomza cost a hotel?

Roomza Intelligence is $3 per room per month with a $300 monthly minimum. Annual billing is $30 per room per year and includes custom room signage. A public hotel profile is free, with no card and no time limit.

Is Roomza a hotel company?

Not anymore. Roomza ran three hotels of its own from 2022 to 2025, in New York, Baltimore, and New Orleans, and welcomed 150,000 guests. It closed them in 2025 to build the room-level truth layer for every hotel.

In the press

Join us.

Whether you run a hotel or you're booking your next trip, Roomza is for you. The truth about every room is something we build together.

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