What each plan includes
Discovery is free. Intelligence puts your room data to work. Concierge runs your own AI concierge.
Roomza has three plans. Room scores are free for anyone to browse; the paid plans are about putting that data to work.
Discovery (free)
Claim your hotel and you're on Discovery: recommended by AI assistants, a public hotel profile you control, the Roomza concierge embeddable on your own site, Guest Arrival Briefs by email, free reservation import, and the ability to earn when AI uses your verified room data. No card, no time limit.
Intelligence ($300 per month per property, $250 on annual)
The operational layer:
- The Worklist: guest feedback becomes a deduped, severity-ranked queue of what to fix first, routed to the right department.
- Trends and blind-spot alerts on every room, including patterns that cross rooms (a floor, a room line, a room type).
- What guests say across the open web, mapped to specific rooms.
- The Arrivals dashboard with guest preferences and special requests.
- QR signage for every room, plus connecting your rooms and scores to your own AI tools.
Concierge (custom pricing)
Everything in Intelligence, plus a managed AI concierge on your site and app, speaking in your voice and answering from your room data and house notes, with insights from every guest conversation and Review Defense. Talk to sales to scope it.
Portfolios
Volume discounts apply on one account: 10% at 2 or more properties, 15% at 10, 25% at 50.
Related
Still stuck? Email support@roomza.com.
