Roomza
Claim ProfileHotel Staff Sign In
DiscoverROIHow it worksDashboardPricingFAQ

Ready to see Roomza?

See demo Claim free profile
Roomza for Hotels

Guests don't book hotels.They book rooms.

Roomza makes your rooms readable by the AI assistants travelers now ask first, free. Then, for $300 a month, it shows you the room-level truth your PMS can't: which rooms earn bookings, which quietly cost you, and where the next renovation dollar should go.

Claim your free profile See it live

Free to start · No commissions · No PMS required

Illustrative. A guest asks for a hotel; Roomza returns the exact room that fits.

Some of the properties we track, by flag

Hilton
629 hotels
Marriott
566 hotels
IHG
396 hotels
Hyatt
224 hotels
Radisson
152 hotels
Wyndham
101 hotels
Sofitel
43 hotels
Fairmont
41 hotels
Choice Hotels
30 hotels
Mandarin Oriental
15 hotels
Banyan Tree
13 hotels
Aman
6 hotels

6,000+

Hotels in the network

0%

Booking commissions

Free

Discovery profile, every hotel

No PMS

Integration required to start

Why now

AI is already deciding where guests stay.

Travelers increasingly start with an assistant, not a search box. Here is how fast it is moving, and how your hotel becomes the recommendation.

How travelers plan now

30%

of US travelers used AI to help plan a trip in 2025, more than double the year before

62%

of travelers are open to letting AI plan or book their next stay

4+

assistants already recommend hotels: ChatGPT, Claude, Gemini, and Perplexity

Industry research, 2024 to 2025.

How your hotel becomes the answer

Structured, not marketing copy

Assistants read machine-readable data, not your website. Roomza publishes your rooms, scores, and guest signals in a form they can actually parse.

Verified, room by room

Your scores come from real guest stays tied to specific rooms, so an assistant can point a guest to Room 728, not just a good hotel somewhere in the building.

Why rooms, not properties

Your hotel is one property.Each guest is in one room.

A great lobby can't fix a noisy room.

A renovated room and a tired one shouldn't share a score.

One bad room quietly drags down reviews, refunds, and loyalty.

Roomza shows what your other systems miss: the truth at the room level.

One hotel · four rooms

Last 30 days
91

Room 402

Quiet, strong reviews

64

Room 517

Elevator noise complaints

58

Room 611

Maintenance trend, fourth week

The math

Knowing your rooms shouldn't take a consulting engagement.

Pricing rooms right, servicing them, and planning CapEx and PIPs all rest on one thing: knowing the real condition of every room. Today that means audits, walkthroughs, and staff hours, and you still get a once-a-year snapshot. Roomza makes it continuous, for a fraction of the cost.

Condition

Know the true state of every room, continuously.

Pricing

Price each room to what it actually is.

Servicing

Send maintenance where the room needs it.

CapEx & PIPs

Spend renovation dollars on the right rooms.

What it costs to know your rooms

The old way vs Roomza

5 hrs

Reading reviews, walking floors, building reports. Assumes ~$32/hr loaded.

$6,000

Property condition assessments, brand QA, engineering reviews, advisory.

The old way, per property

Periodic. A once-a-year snapshot.

$14,320/yr

Roomza Intelligence, per property

Continuous. Room by room.

$3,600/yr

Roomza is about 25% of what you spend now, and you get continuous, room-level truth instead of a yearly snapshot.

Claim your free profile

Estimate from your inputs. Adjust to match your operation.

How it works

Three steps. Almost no work for your team.

1

Capture

Guests tell you about the exact room.

A simple in-room QR or TV prompt invites feedback tied to the specific room a guest stayed in. No app, no front-desk work.

2

Understand

Roomza turns it into room-by-room truth.

Feedback, public reviews, and social mentions get mapped to individual rooms, scored, and tracked so patterns surface early.

3
The dashboard

A live operating view
of your rooms.

See which rooms are improving, which are creating complaints, and which issues are showing up across reviews, guest feedback, and the open web. Updated after every verified stay.

roomza.com/demo
Roomza dashboard Today page: Roomza Score with trend and the reviews that moved it, open work routed by department, top rooms to inspect, today's arrivals, and performance tiles.
Room-level score trends
Recurring complaint alerts
Negative-review risk
Feedback by room, floor, type
Open-web review signals
Arrival visibility
Pricing

Start free. Upgrade when it pays off.

No setup fees. No commissions. 1-year term on paid tiers, cancellable with 30 days notice.

Discovery

Get found by AI.

Free

No card required. No commitment.

Claim your hotel so AI assistants can recommend it by name, and get a guest brief before every Roomza arrival.

  • Recommended by ChatGPT, Claude, Perplexity, and Gemini
  • Your public Roomza hotel profile
  • Add the Roomza concierge to your own site or app
  • Guest Arrival Briefs delivered to your inbox
  • Optional reservation import (CSV), free
  • Earn when AI uses your verified room data
Claim your free profile
Most popular

Intelligence

Understand your rooms.

$300/mo per property

1-year term. 30-day cancellation notice.

See how every room actually performs, with alerts before small problems become bad reviews.

  • Everything in Discovery
  • Room-by-room scores, blind-spot alerts, and trends
  • What guests say about specific rooms on Google, YouTube, and TikTok
  • Arrivals dashboard with guest preferences
  • Connect your rooms and scores to your own AI tools
  • Free in-room QR signage; custom signs on annual plans
  • Email support
Start with Intelligence

Concierge

Run your own concierge.

Let's talk

Custom pricing for your portfolio.

For full-service hotels and portfolios that want a managed AI concierge in their own voice, plus Review Integrity. Priced to your operation.

  • Everything in Intelligence
  • Your own AI concierge on your site and app, in your voice
  • Answers from your room data and house notes
  • Insights from every guest conversation
  • Review Integrity: flag reviews that can't be matched to a real stay, with signed dispute reports
  • Premium custom signage on annual plans
  • Priority support
Talk to us
No setup fees
1-year term, 30-day cancellation
Annual saves 2 months
No commissions
Portfolio calculator

Volume discounts on Intelligence.

Discounts start at 2 properties on one account and reach 25% off at scale. Discovery stays free at any size and doesn't count toward volume.

Volume discounts start at 2+ properties on one account

Estimate

Base rate per property$300/mo
1 property × $300/mo$300/mo
Total per month$300/mo
Start with IntelligenceTalk to sales about 50+ properties

Feature comparison

The tier cards cover the essentials. Open the full list to see every line.

Built for your seat

Pick the chair you sit in.

Know what's broken before the review lands.

Catch the room going wrong while you can still fix it, and walk every guest to the desk already knowing what they need.

  • Early alerts when a specific room starts slipping
  • Guest Arrival Briefs so the front desk stops guessing
  • Evidence for the ownership conversation, not opinions

Good to know

Set up in under an hour. No new portal for your team to babysit.

Claim your free profile
What operators say

“It really helps to know what the guests think and not just what we find from a handful of rooms. We care about quality and Roomza has helped us level up significantly.”

J

James

Hotel Manager · Las Vegas resort

“Arrival briefs land in our reservations inbox before the guest does. Front desk knows the bed firmness, the loyalty status, the allergies. We stopped guessing.”

A

Alex

Area GM · IHG

FAQ

Buyer questions

What is Roomza in one sentence?

Free: AI assistants can recommend your hotel by name. Paid: you see how every individual room actually performs.

How does Roomza get my hotel recommended by AI?

When you claim your hotel, Roomza makes your rooms, scores, and verified reviews readable by AI assistants. So when a traveler asks ChatGPT, Claude, Perplexity, or Gemini for a place to stay, your property and your specific rooms can be part of the answer. Claiming your free Discovery profile is how your hotel gets in.

Why would I pay if Discovery is free?

Discovery gets you found and gets your front desk arrival briefs, free. Intelligence ($300/mo per property) adds the part you can act on: room-by-room scores, blind-spot alerts, what guests say about specific rooms across the open web, and an arrivals dashboard. For full-service hotels and portfolios that want a managed AI concierge in their own voice plus Review Integrity, talk to us about Concierge. Start free, upgrade only when the data is worth it.

Already a Roomza hotel?

Search to find your property and claim your free Discovery profile.

Be the hotel AI recommends.

Claim your free profile in minutes. No card, no commitment. Or see the dashboard live first.

Claim your free profile See it live

Popular Cities

New YorkParisLondonDubaiLos AngelesSingaporeSeattleMiamiBarcelonaMumbai

Browse by Vibe

TrendyClassicQuietLivelyRomanticModernCozyIndustrialUpscaleCasual
Roomza
ConciergeThe Roomza ReportRoom of the DayFor HotelsData NetworkAboutTrust CharterMyRoomzaHotel Login
Terms of ServicePrivacy Policy
24/7 Help1-844-4-ROOMZA
© 2026 Roomza, Inc.

Answers with a reason

Quiet floor, recent renovation, away from the elevator. The specifics are what turn a passing mention into a booked stay.

94

Room 728

High guest satisfaction

Same property score on Booking. Wildly different guest experience.

Act

Your team sees it where they already work.

A live dashboard plus arrival briefs in your inbox. Fix the room before the review, and greet the guest already knowing what they want.

Worklist
Roomza Worklist: guest feedback deduped into a severity-ranked queue of room issues, routed to engineering, housekeeping, or the front desk.

Guest feedback becomes a routed queue of what to fix first.

Reviews
Roomza Reviews: verified room-level reviews with staff-only feedback and a published management response drafted with AI.

Respond to every review with a reply Roomza drafts for you.

Try the live demo instantly.

Enter your email and we'll send you demo credentials right now. No sales call, no waitlist.

Credentials arrive in seconds. Demo login at roomza.com/demo.

What's the commitment, and can I cancel?

Discovery is free with no commitment. Paid tiers run on a 1-year term, billed monthly or annually (annual saves two months). You can cancel any time with 30 days notice and no fee. Canceling drops you back to free Discovery: your hotel and data stay on Roomza, just without the Intelligence or Concierge layer.

Do you offer volume discounts?

Yes. Put your properties on one account and discounts start at the second: 10% off at 2 to 9 properties, 15% at 10 to 49, and 25% at 50 or more. Discovery is free and doesn't count toward volume qualification. Use the portfolio calculator above to estimate your rate, or talk to sales for larger portfolios.

Is Roomza an OTA? Do you take commissions?

No. Roomza never charges booking commissions or takes a cut of your room revenue. No bookings flow through us. Hotels pay a flat software subscription for AI visibility, room intelligence, and concierge tools. That is it.

Where does the room data come from?

Three sources: feedback guests leave about the exact room they stayed in (via in-room QR or TV prompt), room details you provide at setup, and public review and social signals from the open web that Roomza maps to specific rooms when possible. The result is structured, room-level intelligence in your dashboard.

Do I need a PMS integration or new work for my team?

No. Discovery and Intelligence both work without a PMS integration, and setup takes most hotels under an hour. The signage or TV prompt does the capturing, briefs arrive in the inbox your team already checks, and the dashboard updates on its own. Optional reservation exports improve matching when you are ready.

Can I put the concierge on my own website or app?

Yes, on every plan including free Discovery. Grab an embed snippet or link from your dashboard and add the concierge to your site or app. It answers from your hotel's room data. On the Concierge tier it speaks in your own voice, language, and persona.

Can I earn from my room data?

Yes. Separate from your subscription, every tier including free Discovery can license verified room data through the Roomza Data Network and earn a share of usage revenue. It is optional, excludes guest personal data, and is controlled from your account. See roomza.com/data/hotels.