Punta del Este, Uruguay

Rooms are stylish and cozy but cleaning standards slip, with guests reporting sewage smells and bathroom leaks. The location near restaurants and beach appeals to visitors, and the spa staff delivers well. Maintenance issues and poor customer service responses disappoint when problems arise.

The Golden Beach has comfortable beds and spacious rooms in a great beach location, but maintenance issues plague the property including broken elevators, holes in hallways, and musty smells. Staff are friendly and helpful, though breakfast disappoints and the hotel feels dated for its price.