London, United Kingdom

The rooms are small but clean and well-designed with comfy beds, though you'll struggle with luggage storage if staying more than three days. Staff are friendly and helpful. The Westminster location beats the cramped quarters, and the hotel's lounge bar and restaurant keep you fed without leaving. WiFi can fail.

Spacious, clean rooms with comfortable beds. Excellent breakfast buffet with à la carte options included. Staff consistently delivers warm, attentive service throughout your stay. Prime West End location puts major landmarks and theaters within walking distance.

The location near Tower Bridge is stunning and breakfasts are excellent, but rooms have outdated furniture, mold in bathrooms, slow elevators, and inconsistent cleanliness. Staff ranges from rude to genuinely helpful. Only book if the bridge view matters enough to overlook the need for renovation.

Spacious rooms offer comfort with good views from the rooftop bar. Staff excel at personalized service and remembering guests. Breakfast stands out as excellent, though the executive lounge disappoints and billing issues marred one stay.