Los Angeles, CA

Staff goes hard and remembers regulars. Rooms stay quiet and spacious with good city views. The pool feels roomy even when shared with another hotel, and the spa sits right there for easy access.

Staff here treat you like family, remembering details and going out of their way to help. Rooms are clean and well-designed with great views of Walt Disney Concert Hall, though some guests found the beds too soft. The restaurant, pool, and gym are all high quality, and the location in downtown LA puts you near culture and courts.

Staff treat you well and remember regulars. Rooms are clean but feel outdated for the price, with weak shower pressure and potentially dirty windows. Pool closures and missing streaming TV frustrate guests paying premium rates.

Rooms are clean, comfortable, and modern with excellent downtown LA views from upper floors. Staff consistently goes out of their way to help guests. The gym is well-equipped and breakfast is solid when included.

Rooms are clean and modern with city views. Staff treats guests well and responds quickly to requests. The $45 daily fee stings but includes a $20 restaurant credit and bowling pass. Location rocks if you're seeing an event at Crypto.com Arena, otherwise you're isolated downtown.

Rooms are spacious and comfortable with excellent mattresses and modern design. The hotel has a beautiful courtyard pool, easy parking, and a helpful staff. Breakfast is included and the location on Sunset Boulevard puts you near West Hollywood attractions.

Cleaning standards are inconsistent, with some guests finding dust and stains while others praised the modern design and rooftop views. Rooms feel cramped and don't match photos, though staff are helpful and friendly. The hotel plans renovations in May.

Rooms are tiny with stiff beds, minimal storage, and semi-transparent bathrooms that lack privacy. The tech controls and common areas impress, but staff feel cold and unhelpful. Skip this if you need space or personal service; the downtown location near Skid Row feels unsafe at night.

Rooms are spacious and clean with good amenities. Service quality swings wildly depending on staff and circumstances. Hidden fees ($65 valet, $45 nightly destination charge) and basic pool push value down, but club level access offers better value for longer stays.

Rooms split between modern and outdated. Noise from street traffic is bad, AC runs loud, and plumbing drains slowly. Front desk staff are helpful but group booking department is unresponsive. Valet only takes cash or physical cards, no contactless payments.

Clean, comfortable rooms with quality bedding and good soundproofing. Thoughtful staff and check-in times work well. One guest reported poor treatment at check-in, so service consistency varies.

Rooms are dated with poor plumbing, weak shower pressure, and worn fixtures. Expect noise from neighbors and a loud HVAC unit. Staff is friendly and helpful, but the hotel charges extra fees and doesn't justify the high price.

Good downtown location with stunning views, but rooms are small and thin walls let noise through. Staff and service vary wildly depending on when you visit. Expect to pay steep fees for parking, breakfast, and a mandatory destination charge.

Rooms show significant wear with peeling leather, stains, and squeaky beds. AC units malfunction or blow directly on guests. The hotel charges hidden fees and automatic 20% gratuities, and staff sometimes mislead guests about events and policies.

Most guests praise the clean, spacious rooms, friendly staff, and free parking. One guest reported dirty sheets with hairs and a roach in the bathroom, then faced poor management when complaining. Hygiene standards appear inconsistent.

Clean rooms with good beds and decent size bathrooms work well for airport layovers. Staff are friendly and helpful, though shuttle communication could improve. Breakfast costs $38 extra, but the gym and cafe are solid perks.

Rooms are clean and spacious with decent beds, but severe road noise from Highland Ave makes sleep difficult. Breakfast is excellent with helpful staff. Parking costs $49 and amenities like the pool frequently break down, so call ahead.

Rooms are small and clean with character but dated fixtures. You'll pay steep fees upfront and the rooftop pool often closes for maintenance. Staff is genuinely helpful, but expect noise from being in downtown LA.

Rooms are clean and spacious with original old windows that let in street noise and cold air. Beds are basic with thin pillows, no room service, and safes often don't work. The stunning lobby doesn't match the plain, dated guest rooms.

Rooms are clean and recently renovated with good bathrooms, but the building is old with AC noise issues and some broken outlets. Staff are mostly friendly though inconsistent. The rooftop bar advertised on the website often stays closed, and dining options are limited with just a small menu and pricey breakfast buffet.

The hotel sits in a prime downtown location near Crypto Arena, but the rooms are old, basic, and plagued by severe noise from streets and neighboring nightclubs until 4 AM. Guests report cockroach infestations, unresponsive management, and $60 parking fees for a $250+ stay that doesn't deliver.

Rooms are cramped with old fixtures and unfinished concrete walls. Street noise from Wilshire keeps you awake unless you bring earplugs. Staff are genuinely friendly and responsive, but maintenance issues like broken showers and AC problems happen frequently.