Three tiers.
One honest promise.
Start free on Discovery. Upgrade to Intelligence for room-level data. Step up to Concierge when you want the guest-to-hotel flow automated.
Discovery
AI Discovery, free.
Intelligence
Understand your rooms.
Concierge
Own your Concierge.
Your hotel shows up in AI. Your front desk gets what guests want before they arrive.
When a traveler asks Claude, ChatGPT, Perplexity, or Roomza's Cloud Concierge for a hotel recommendation, your property, your rooms, and your verified scores can be part of the answer. Discovery is how your hotel participates in that conversation.
When someone books with you through that conversation, your front desk gets a pre-arrival brief by email: guest name, dates, room preferences, special requests, loyalty status. No portal to check. It lands in the same inbox your reservations team already watches.
That's free. Claim your property and it starts working. Upgrade only when you want to see the analytics behind it.
GUEST ARRIVAL BRIEF Jane Chen | Conf #R27841 Check-in: Nov 12 to Nov 15 Status: Marriott Bonvoy Platinum Elite Room: Upgrade if available (space permitting) Check-in: Early arrival, ~2pm requested Room Setup: - Firm pillows - Away from elevator, higher floor preferred - Allergic to feathers - Celebrating anniversary
Delivered automatically to every claimed hotel.
Discovery
AI Discovery, free.
No card required. No commitment.
The only way to get your room-level data directly to AI assistants via MCP. Your hotel becomes discoverable in Claude, ChatGPT, Perplexity, and any MCP-connected tool, not just Roomza's Cloud Concierge. Plus Guest Arrival Briefs by email.
- Public Roomza hotel profile
- Room-level data served to any AI via the Roomza MCP
- Cloud Concierge surfaces your hotel to every Roomza guest
- Guest Arrival Briefs delivered to your inbox
- PMS ingest (CSV or email) optional and free
- Hotel staff dashboard (upgrade-gated sections locked)
Intelligence
Understand your rooms.
1-year term. 30-day cancellation notice.
The data layer for serious operators. Per-room scoring, blind-spot detection, open-web review mapping, DIY QR signage, and the Arrivals dashboard.
- Everything in Discovery
- Per-room analytics + blind-spot detection
- Trend tracking + category breakdowns
- Open-web review mapping (Google, YouTube, TikTok)
- DIY QR signage kit: design and print yourself
- Arrivals dashboard with guest prefs + responses
- Hotel-authored AI context for Cloud Concierge
- Email support
Concierge
Own your Concierge.
1-year term. 30-day cancellation notice.
Everything in Intelligence, plus control over the Concierge itself. Configure how it speaks for your hotel, see what guests are asking, and back it up with human fallback when AI isn't enough.
- Everything in Intelligence
- Hotel-authored AI context (configure how Cloud Concierge speaks for you)
- Aggregate insights from Concierge conversations
- Human concierge fallback for your guests
- Premium custom signage, up to 200 rooms (annual plans)
- Priority support
- Early access to all roadmap features when they ship, current rate locked in
Volume discounts on paid tiers.
Up to 30% off at scale. Discovery stays free at any size and doesn't count toward volume qualification.
Volume discounts unlock at 10+ properties
Any properties over 1,000 rooms?
Estimate
Volume discounts: 10+ (15%) · 50+ (25%) · Properties over 1,000 rooms add $1/room/month above 1,000
Feature comparison
Line-by-line across all three tiers.
What's coming
Concierge-tier customers get early access as these ship. Current rate locks in for the duration of your subscription.
Direct-Book Engine
Guests book rooms directly through Cloud Concierge. Concierge-tier properties get early access with rate locked at today's price.
PMS Automation Suite
Guest Arrival Briefs write back to your PMS reservation notes. VIP and complaint-risk flags auto-route to the right staff member.
Review Defense
Flag suspect reviews that don't match any verified stay. Signed defense reports to use with platforms. Intelligence includes a monthly allowance; Concierge unlimited.
Dynamic Room Pricing
BAR becomes the floor. Every room earns its own rate based on verified scores, demand, and guest preference.
Straight answers.
From operators who've been in your shoes.
Start free. Upgrade when it makes sense.
Claim your profile in 5 minutes. No credit card. You'll see your first Guest Arrival Brief within days.