Lively Hotel Rooms in La Habana

Great location in Old Havana and rooftop views, but rooms suffer from serious dampness and humidity problems that persist even after switching rooms. Bugs appear at night. Staff are friendly but housekeeping is inconsistent. Avoid if you're picky about room conditions.

Staff quality varies wildly, from exceptional to dismissive depending on who you interact with. Rooms are clean with good views, but the hotel is aging and sits 20 minutes from central Havana. Book "the level" service for better treatment and go to the breakfast buffet staff for reliable hospitality.

Rooms offer stunning views, comfortable beds, and excellent cleanliness. Staff consistently go above and beyond with attentive service. The pool, rooftop restaurant, and evening entertainment keep guests happy throughout their stay.

Staff quality varies wildly. One guest reported severe security failures, filthy rooms with cockroaches and blood stains, broken furniture, and power outages. Others praised clean rooms, good air conditioning, and helpful staff. The hotel appears inconsistent and risky.

Rooms facing the street are loud from traffic and bars. Some guests got dirty sheets, wrong bed types, and weak hot water. Staff service ranges from excellent to rude depending on who helps you. The rooftop pool and Old Havana views are nice.

Rooms are clean and comfortable with decent beds, but the broken elevator forces you up stairs, wifi only works in common areas, and the hotel overcharges massively for water and taxis. The rooftop bar charges $23 for bad coffee and the location requires a half-block walk from taxis.