Roomza for General Managers
Room-level condition scores from verified guests, updated after every stay. Get ahead of complaints before they hit your review score.
Live Product
Roomza monitors score trends room by room and alerts you the moment a pattern starts forming, not after it has already landed on Booking.com.
Active Alerts
The Whitmore · Score trends requiring attention
Room 412
Temperature declining · 14 days
Room 307
Noise complaint pattern · 9 days
Room 118
Condition below threshold · 3 days
84 other rooms scoring above threshold · Updated just now
Sample data for illustration. Your property data populates in real time.
The Problem
By the time a complaint shows up on TripAdvisor, it has already influenced other bookings. Roomza moves the signal upstream so you can act on it before it becomes a review.
Without Roomza
With Roomza
A QR code sign in each room. That is the only setup required.
Each room gets a unique Roomza QR code on a small sign. Or send guests a verified review link via the "I Stayed Here" flow. No app download. No PMS integration. No IT team involvement. Setup in under a day.
Roomza confirms the stay against the reservation record. Guests score across 9 condition categories for the room they actually occupied.
Scores update after every verified stay. Decline trends trigger alerts. You see what is slipping in real time, by room and category.
FAQ
Platform reviews are property-level, anonymous, and arrive after the damage is done. Roomza collects structured, room-specific scores tied to verified stays. You know which room received a low score, which category drove it, and when it started declining. That is actionable intelligence you can bring to housekeeping or maintenance before the same issue generates a second complaint.
No. The Roomza sign in each room is a small, unobtrusive QR code. Guests who want to give feedback can scan it at their convenience. There is no forced prompt, no mandatory survey, and no check-out interruption. Guests who submit a review are the ones who want to be heard.
No. Roomza works with a QR code placed in each room. There is no PMS integration, no API connection, and no IT involvement required. Setup takes less than a day.
Roomza collects structured condition scores across 9 categories for each individual room: cleanliness, comfort, noise, physical condition, view, bathroom, temperature, amenities, and overall impression. Each score is submitted by a verified guest tied to a confirmed reservation, so every data point is anchored to a real stay in that specific room.
Yes. Roomza gives you an independent, guest-sourced data set you can bring into owner reviews, asset manager QBRs, or brand audit prep. If you have improved room scores over a quarter, Roomza shows it with data rather than anecdote. That is a meaningful differentiator in management conversations.
Roomza monitors score trends and sends an alert when a room or set of rooms shows a sustained decline in a specific category. For example, if rooms on the fourth floor start dropping on Temperature scores over two weeks, you get notified before a guest leaves a public review about the HVAC. You can investigate and act on it proactively.
Only if you share access with them. Each Roomza account has its own permissions. You control who has access to the property dashboard. If ownership has their own Roomza account, they would see the data independently, but that is a property setup decision, not a default.
Data starts appearing as soon as the first verified guest completes a review, typically within the first week of placing QR codes. Statistically meaningful trends emerge within 60 to 90 days depending on occupancy levels.
Yes. Roomza layers on top of whatever quality programs are already in place. Brand audits, internal inspections, and mystery shopper visits are point-in-time and examiner-dependent. Roomza adds continuous, guest-sourced, room-level data that those programs do not produce.
Yes. The $300 rate is launch pricing. Properties that sign up now lock it in permanently as long as the subscription stays active. Pricing for new customers will increase as the product matures and more data sources are added.
$300
per property / month
Flat rate. No per-room fees, no commissions, no revenue share.
This is our launch rate. Properties that sign up now lock it in permanently.
Annual plans include up to 6 months free.
Get Started
No call required. Request a trial code and see Roomza running on your property.