Know what you actually own.

A GM report is self-generated and reflects the operator's perspective. Roomza data comes directly from verified guests who stayed in each room, structured across 9 condition categories, and delivered to your dashboard without passing through your management chain. You see what guests experienced, not what the GM chose to report.

No. Setup requires placing a small QR code sign in each room. There is no PMS integration, no IT involvement, and no cooperation from your operator required. The data pipeline is independent of them by design.

Data appears as soon as the first verified guest completes a review, typically within the first week. Statistically meaningful trends emerge within 60 to 90 days depending on occupancy. The dashboard is live from day one even if early data is sparse.

Roomza collects structured condition scores for each individual room across 9 categories: cleanliness, comfort, noise, physical condition, view, bathroom, temperature, amenities, and overall impression. Every score is tied to a verified stay in that specific room, not a generic property-level rating.

Yes. Score trends and decline alerts are a core part of the dashboard. If rooms on a specific floor start dropping on the Condition or Comfort categories, Roomza flags it before it becomes a complaint pattern. You can bring that data directly into your capital planning cycle rather than waiting for the next property walk.

When a guest submits a review, they confirm their stay by matching their last name against the reservation record for that room. This verification step unlocks the full 9-category scoring form. Every score is traceable to a real occupant on a specific date in a specific room.

Yes. Roomza works for any property size, from a 30-room boutique to a 400-room full-service hotel. Single-property owners use the same dashboard as portfolio owners. The $300 per property per month rate applies regardless of portfolio size.

Most operators welcome independent data because it gives them a fair, objective standard to be measured against rather than relying on brand audits or guest complaints. Roomza data is not punitive by nature. It is simply a continuous, room-level view that gives ownership the same information the best operators already want to act on.

Yes. Your dashboard and room-level scores are private to your account. Roomza does not share your data with your operator or management company. They cannot see your scores unless you choose to share them.

Yes. The $300 rate is launch pricing. Customers who sign up now lock it in permanently as long as their subscription stays active. Pricing for new customers will increase as the product matures and more data sources are added.