Great location
Cons Paid parking
Avatar Hotel Santa Clara, Tapestry Collection by Hilton
Praised forcomfortable beds · great location · friendly staff · clean facilities
Flagged forparking fees · issues with room condition · staff communication problems
Great location
Cons Paid parking
Excellent stay, very nice employees, nice room and good location.
It is clean and very picturesque with beautiful plants.
Cons The windows are facing the corridor so as soon as you are in the room you must put the blinds down otherwise there is no privacy. This is especially true on the first floor.
This hotel had a classic feel and great view of the pool!
The staff is extremely helpful and friendly. They took care of my needs and even saved my things when there was a miscommunication when I rebooked. The lobby is very welcoming too.
Le confort des chambres et de la salle de bains La proximité de California’s great adventure
Deceptively nice inside. Don;t judge the hotel by it's outer cover.
The gym was amazing
Cons The outside of the hotel looked like it was from the 70s. And I didn't like the motel room set up.
My son and I were treated poorly throughout our stay, our personal belongings were removed from our room, and manager Ch
Honestly, there was nothing I liked about my experience at this property. I was physically pushed by Starbucks staff while I was with my son, and I was pregnant at the time. I also had a concerning experience with a waiter at Goldie involving my coffee. While I was away from my room, staff entered and removed my personal belongings, including my son’s diaper wipes and toys. After these incidents, management ultimately kicked me out rather than addressing the way my family and I were treated. Overall, I felt unsafe, disrespected, and extremely uncomfortable during my stay.
Cons I did not like how my family and I were treated during our stay. Starbucks staff physically pushed me and my son while I was pregnant. I also had a concerning experience at Goldie involving my coffee. Staff entered my room while I was away and removed my personal belongings, including my son’s diaper wipes and toys. Management then kicked me out instead of addressing these concerns. I felt disrespected, unsafe, and extremely disappointed with the way the property handled the situation.