Best Western Plus Grand Manor Inn

It served it's purpose.

The room seemed to be kept up

Cons It was a dark room with dark grey walls and the over head light very dim. The carpet appeared to be stained in spots, which made one think it needed to be cleaned... The check in person was not friendly, probably wanted to be anywhere else. For the price of the room I would expect employees to wear a uniform, or logoed shirts, at least have a more professional appearance.

Location to the hospital.

Ok- nothing to do

We were here for the U20 World Athletics Championships. Eugene wouldn’t be my first choice to visit. On arrival the man could only find one of the two rooms that had been booked despite them being on the same booking. This took three hours to sort out. The poor guy had no answers for anything and had to go back to his manager to answer everything. He really shouldn’t be on the desk if was unable to resolve problems. After a seven hour drive it was the last thing we needed. The breakfast was off poor standard. Limited choice and the same every day. We were here for five nights and ended up skipping breakfast the last couple of days. There is no where in the hotel to meet friends. You only had the pool area during the day so we ended up at the bar in Denny’s each night. The rooms were spacious and had two double beds which was very welcome. The maid only came in once whilst we were there.

adequate, but not ideal

the room was good, clean and spacious. Comfortable bed, nice couch and desk. I liked the self serve coffee machine

Cons the pool was closed by the health dept and that's one of the main reasons I chose this hotel was the access to a pool, the breakfast opened late and wasn't very good.

Very quiet and easy access to the freeway, shopping and restaurants. I would stay there again.

Satisfying. The gravy could’ve been a little hotter, but there’s a microwave.

Cons I wouldn’t say that I didn’t like anything. There’s always room for improvement. The best way to do that is to walk into the room as a guest wood and look for things that need cleaning. Small things make a difference to a guest. If something‘s not clean, it makes them wonder about the rest of the room. I cleaned the wall in the bathroom with just a wet washcloth and made a huge difference. It wasn’t a very big area, but it was very noticeable. I did take pictures if they allowed me to post.

Very nice stay

Very comfortable beds, great breakfast.

Cons Wished they gave free water bottles