Chicago Marriott Oak Brook

ALL GOOD

SERVED MY PURPOSE

Cons PARKING WAS TOUGH

Ok

Front desk on return was not good. Lady was disinterested , on arrival , front desk was good.

Cons Check out lady and her attitude ( very dull and disinterested On the way out.

I enjoyed the amenities in the room. The staff, when checking in, was very friendly and helpful.

Cons I booked a king size but was given a room with a queen size bed.

Not the best

Cons We booked in December. When we arrived, you just started 5-10 days before, a daily charge for parking. Since this was not the case when we booked, we should have at least received a notice before we arrived that you were adding an additional fee. That was jot expected of a place like the Marriott. We also had a fire alarm when we were there. Many, many elderly had to go down the stairs. My husband is disabled and had a rough time. Another lady came down with us and had to be checked out by paramedic. The fire department personnel were great. The staff seems very cavalier about the whole thing. It was a false alarm due to someone using a steamer for their clothes.

Location was great close to everything we needed. Room was clean and was very quiet.

Cons The elevator was a little scary sounding but otherwise fine.

The front desk staff was very helpful on ahold out night they were helpful and the room was amazing. Clean smelled good and a great view.