Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Property was not clean upon when we checked in at 11 pm at night. The mirror in our room had words written in dust on it - the letter "B" and swirls. We were not permitted check in until after check in times and the shuttle never ran to or from airport to name a few issues.

Great hotel stayed a few times! Super convenient for events at the convention center

Very comfortable stay

The bed was super comfortable, the bathroom very clean, desk staff friendly and helpful. Parking was a bit of a pain because it was a busy weekend when I was there, but it’s probably always that way since it’s near O’Hare.

The room was clean and comfortable. The breakfast was enjoyable and the wait staff excellent. The location was convenient to shopping and the Blue Line on foot.

No good at all. Decided to stay at a different hotel the remainder of my trip.

mediocre in all

restaurant food and service was excellent. front desk was excellent. i was just surprised by the quality of the room. furniture was old and banged up and didn't match. 2 of the lamps in the room did not work. the price was decent but it wasn't so cheap that these things didn't matter to me. also i was confused as the front desk did tell me that he would include parking in the price i paid, but upon exiting the parking lot i was charged the full rate and then not given a receipt. i pushed the call button and waited but there was no sound or any indication that it even worked. that was disappointing and i hope i wasn't charged twice for one night of parking.