Praised forgreat location · friendly staff · clean rooms · comfortable stay
Flagged forbasic breakfast options · inconsistent housekeeping · slow service in restaurant
8MY · Sep 2026
Good property; need to improve on service.
We like the hotel location right in the center of town, close to the Margaret Mahy playground and Victoria Square. They gave us a free upgrade to a junior suite because the room category we booked wasn’t available. Room and beddings were comfortable.
Cons Check in process was slower compared to other hotels or motels we had stayed in. Besides, there were 2 bottles of shampoo provided in our shower, and no shower gel. Housekeeping probably not thorough enough.
9AU · Sep 2026
Great location, friendly staff, very well kept premises
Clean, tidy, well kept premises, good bar downstairs, staff extremely helpful.
Single negative was the lack of parking, however to be fair to staff they indicated the overflow parking across the road.
Cons Parking
8Couple · NZ · Sep 2026
Good for overnight stay
Close to Victoria Square
Cons The gym is small with no windows
9Couple · NZ · Sep 2026
Very convenient location, walking distance to everywhere in the central. The stay was nice, staff were very friendly.
The location and the service
Cons Nothing really
10AU · Sep 2026
Great hotel, nice clean rooms, central location.
Great hotel, nice clean rooms, central location.
10Solo · NZ · Sep 2026
The staff are amazing 👏 and so is all of the facilities
Cons I will recommend this hotel to anyone, nothing about my stay was negative. Thank you for an amazing 👏 stay