it was disappointing
the staff was helpful
Cons everything the room the pool cleanliness they were doing construction while we were there. It smelled like mold.
DoubleTree by Hilton Stamford
Rooms are clean and comfortable with good beds, but they feel dated with thin walls that let you hear neighbors.
Written by AI from guest reviews.
Praised forfriendly staff · great location
Flagged forcleanliness issues · outdated interiors
it was disappointing
the staff was helpful
Cons everything the room the pool cleanliness they were doing construction while we were there. It smelled like mold.
Location was great for event but way overpriced for how filthy it was
The location
Cons Was very unclean
5 hours
They charge me the whole 2 night but I leve 5 hours after because they lie about the pool being open
Cons They don’t want to give a refund I ask the guy Andrew he said the pool is open and then when I when to use it was close so I decided to leave the same day that at check in he said don’t worry I will be refund you . Now they said not refund because I book the reservation with 3 party I understand but why he don’t said that in the first place
Clean and comfortable rooms
Cons Room was adjacent to elevator banks which were noisy and in operation most hours making for some interrupted sleep.
Roof Construction woke us up no answer from staff
Accessibility
Cons Drains in the bathroom sink and tub drained slowly requiring maintenance to come. We had to call for security twice during the night due excessive noise near our room