Embassy Suites by Hilton Atlanta Buckhead

Everything was clean .

Clean, pleased and would come back.

The inside

Cons Didn’t know parking was not free, would have picked a different hotel had I known, so maybe that’s working out for yall tbh.

Great stay

The breakfast is ok need to add waffle on the menu for the weekend and another meat.

Great place would stay here again and again!

The staff was so friendly and this place exceeded our expectations!

Cons There was nothing I didn’t like

Horrible front desk customer service at this establishment.

The beds were comfortable

Cons Upon arrival for check-in, I was told by the Front Desk clerk that I would have a specific room. Myself and my other guest received the keys and proceeded to that room only to find that there was someone already in that room. The occupants were nice enough to let us stay in there and call down to the front desk to have them come up and sort the situation. The only thing that was done was my parking fee was removed from my bill as a remedy for the situation. The Front Desk clerk also suggested that the people who were already in the room should go to a different hotel room, even though they were already physically unpacked. Myself and my guest were also watched very closely by the security guard as we were trying to get the situation handled.. It was a very disheartening and uncomfortable situation that I have never experienced at a hotel, as it seemed that they overbooked, but could not accommodate for all of the bookings. There were long lines and multiple instances of the same issue. When we finally did receive a room, it seemed as though it was rushed in the cleaning process as there were several things that were left not clean to the best of their ability.

Breakfast was ok so was the location

Cons Overcharging people is outrageous for 2 nights would’ve cost us over 8 to 900 dollars plus adding in additional fees the stay was wonderful but I won’t require staying at this hotel.. My partner and I checked out made reservations at an different hotel