Executive Hotel Pacific

Great location and reasonable value and service

Location

Cons Hot water issue with the first night room

Disappointing stay

The location is great. Right across the street from the Seattle Public Library. Three blocks from Symphony light rail station. Easy ride to and from SeaTac airport. Next door to the W hotel. Coffee shop style breakfast at Pacific Provisions was good. You have to collect a voucher from the front desk first if you have paid for breakfast in your room rate. Front desk staff was polite.

Cons We had a king room which was very small and dark. Absolutely no counter space or even hooks in the bathroom. Bathroom has frosted glass door. No fan and the toilet is kindergarten height with gas station plumbing fixture. No room cleaning service unless you stay one week which was NOT listed in the description. The entire hotel is worn and in desperate need of paint, new carpets, interior design.

Very disappointing experience with both safety and billing issues.

No

Cons On the morning of checkout, we were trapped in the hotel elevator for over 10 minutes. It was unresponsive despite repeatedly using our key card, and we eventually managed to get out on our own. Emergency responders arrived shortly afterward while we were reporting the incident at the front desk. I have video evidence of what happened. My Booking.com total was $151.97, with a separate $100 damage deposit, but the hotel processed $251.97 plus another $100, as well as an unexplained $0.01 transaction. After checkout, they even attempted to charge another card on file for the $151.97 room balance. I contacted the hotel and provided supporting documentation, but I still have not received a proper explanation or resolution regarding these issues. Overall, this was a very stressful and disappointing stay.

Not recommended. Stairs to elevator. Poor value

There were numerous issues the most important of which the hotel did not advise me as a senior that I would have to take over a dozen stair steps to reach the hotel elevator. I am 70+ years old. Upon checking out, I told a woman on the front desk of my upset and asked for a partial refund. She gave me business card of the manager and said I could write her. I am in remission from cancer, have little energy from chemo treatments but will write the manager soon.

Cons having to carry heavy suitcases up and down stairs to use elevator bedside clock was covered in dust button missing on side lamp shade bathroom countertop was defaced no heat despite temperature of 6 degrees Celsius outside window shades dirty barely enough room to sit on toilet due to poor layout safety issue for seniors, bathroom floor higher than the floor in the hotel room- trip hazard for some reason coffee maker was placed on one side of room but bar frigde was on other side?? the base of one window was warped, could not fully close artificial flowers in pots at entrance looked cheap

The location

Cons The noises and fee for parking

Would not stay here again

Nothing

Cons Old, needs a lot of work, small, not comfortable at all,