Grand Hotel Acapulco & Convention Center

1 Avenida Costera Miguel Alemán, Acapulco de Juárez, Gro., 39860

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The hotel has a nice pool and beach access, but rooms are dirty and AC breaks down.

86/100

READ FROM 7,111 REVIEWS ACROSS THE WEB · 4.3 AVG · REFRESHED JUL 2026

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Guest reviews

4 across the web

Across the web

Hotel is dirty air conditioning doesn't work it keeps turning off. The location is okay next to the beach but you will be hot and they will enter your room when you are going out site seeing so take all your valuable stu…

Across the web

Only have been for the Sunday Brunch but we absolutley LOVE it. They make omelets, delicious crepes, waffles in front of you to order. Very nice selection. Service is quick with clearing plates. Would get 5 stars however…

Across the web

Hotel is beautiful! There are people who speak English when you call the desk. Pool area is very nice and very clean. They don't let you bring your own water or food in though. And they only give you three bottles...no r…

Across the web

People are amazing starting with valet, Salvador helped with accommodations with bags into our room. The manager on duty was amazing with making sure our reservation with correct room. Security team on premises 24/7. Plu…

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Where it is

1 Avenida Costera Miguel AlemánAcapulco de Juárez, Gro., 39860

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Amenities

18 listed

Connectivity

Wi-Fi

Food & drink

RestaurantBarRoom serviceBreakfastBreakfast buffet