10Oct 2025
100%
Grand Hotel Excelsior Port Royal
Rooms are poorly maintained with missing bathroom doors, broken showers, and inadequate outlets.
Written by AI from guest reviews.
Praised forcomfortable for a short stay · welcoming front desk staff
Flagged forpoor service · food quality lacking · room maintenance issues
100%
For a 1 nighter very comfortable
Front desk staff were very welcoming. Bar/restaurant staff could use a little work. Not attentive customer service lacking
Decent stay
I had a 1 nighter that went well. No problems or issues.
Location and quiet but room could use some updating.