Praised forfriendly staff · beautiful property · great customer service
Flagged foroverpriced · cleanliness issues · parking fees
4US · Oct 2026
Overall it was disappointing.
The location to Marietta Square was good. The maintenance staff was good though we wish we did not have to meet them. The server in the breakfast buffet, Linda was very nice. The mattresses were firm.
Cons The facility is dated. We were given the wrong room at check in. They did not have any more king beds per the manager without us upgrading so we ended up in a room with double beds though we ordered a king. The safe did not work. The door got stuck so as you had to slam it shut or use shoulder to open. The windows opened but did not close. The set up with the closet doors to the main door was bad along with the door to the bathroom. It is a poor design and dated. The maintenance crew was good and they fixed the issues but these issues should have been known by the hotel before someone used the room. You also had to move the coffee pot to an electrical outlet every time you wanted to make in room coffee as the electrical outlet location of the pot by the hotel was inaccessible.
10US · Oct 2026
Very impressed! Sweet service! Very clean!
Everything
Cons Nothing
10Solo · US · Oct 2026
This hotel is absolutely beautiful. The staff checking in was helpful and friendly. We felt very welcomed. It's close to places to eat. We visited the Atlanta Aquarium during our 2 day stay. The room was nice and the bed was comfortable. We did get a continental breakfast and it was a little pricey but we expected that in a hotel restaurant.
3Solo · US · Oct 2026
Great location, the staff was very friendly, very clean from entering into the lobby and up to my room.
Cons We did not get any sleep due to the 4 AM. Fire alarm going off. We had to walk down three flights of steps had to stand outside. Then, we got to wait in the lobby even longer before we could go back up to our room, so no sleep. And I had a long drive the following day. I was very tired, very irritated. That I stayed at such a nice place, and I couldn't get a good night's sleep., also, there was a little coffee maker in the room, but no coffee.packets, tired in no coffee.
3US · Oct 2026
Pues bien pero algunos cobros no me explicaron de qué fueron
La limpieza
Cons Tuve cargos extras que no se de donde saliero
3Solo · US · Oct 2026
Chose hotel because it was close to Kennestone Hospital. Terrible customer service and BUGS!!!
The beds were comfortable.
Cons In my first room the TV didn't work. Maintenance person came up to look at it and they couldn't fix it so they moved me to a new room. The second room had bugs!!! Found one on my bed and ants!