Hilton Brooklyn New York

I guest this is what to expect when visiting NYC

The facilities were clean and the staff were polite and helpful. The restaurant’s menu selection was limited but was very tasteful. Good service here.

Cons With the final price costing over $500 per night , I was expecting more.The room was indeed newly remodeled however the room’s coffee maker is positioned in a cramped cupboard that made it very difficult to access the controls let alone filling the units reservoir. One of the 2 elevators was out of service so the wait time was somewhat annoying. The overall experience at this facility was that of being at an upgraded motel and not a full scale hotel.

Room was very comfortable, clean and quiet.

Cons We were not happy with the Urban Destination Charge fees. We were told that we could use these fees as credit towards meals, which we did. We were not aware of these fees beforehand and that we would be charged those fees for two nights, and that if we did not use those "meal" credits each day, that we would lose them. I asked the receptionist about this, and she stated that the policies were "on the website." These fees (total of $70) are a scam. We will not be staying at the Hilton-Brooklyn again, and would not recommend it to anyone because of these fees.

Would stay again

This was perfectly located for our stay in Brooklyn. The rooms were very clean and there was a lot within walking distance to explore. The train was a short walk and the area felt safe.

Location

Great location in Brooklyn. Near trains, great restaurants and shopping. Walking distance from Cobble Hill neighborhood. Hotel room was perfectly fine. I hate that all hotels seem to charge you a $35 destination fee. It was hard for us to use— we wanted to get good coffee next door (check out White Noise), and the stuff in the store was mostly junk food.

The staff was very helpful and available any time. It was in the perfect area for me as I was going back and forth from Brooklyn and manhattan. Food and some stores are walking distance as well as transportation. 10/10 recommend

Satisfied

Cons Lots of construction going on in neighborhood