The hotel manager greeted us and since we had a bit of time before check in, she recommended a great restaurant in town for brunch. We then had a lovely early afternoon walking around and then she accommodated us with an early check in.
Hilton Garden Inn Seattle/Bothell, WA
Praised forexcellent staff · great location · clean rooms · comfortable amenities
Flagged foroutdated facilities for price · noise disturbances · limited food options
The hotel manager greeted us and since we had a bit of time before check in, she recommended a great restaurant in town for brunch. We then had a lovely early afternoon walking around and then she accommodated us with an early check in.
I had a better stay at a Best Western than this Hilton
Staff was super nice
Cons You can tell nothing in the building has been updated in a while. It was really apparent in the uneven, hard, groaning mattress and flattening pillows. It was VERY apparent when we were shocked awake by the fire alarm going off for no apparent reason at almost 5am in the morning. I was thankful I was able to grab all my mother’s medicine (she is not very mobile anymore) use the elevator to bring her and her scooter down to evacuate. I was really glad i had the peace of mind to grab my glasses, cell and car keys so we weren’t waiting in the cold. Turns out a faulty leak somewhere, leaked on something and triggered the fire alarm.
Cons Room service every other day was disappointing
Even though it was right on the 405 it felt like there was privacy
Cons Pool was cold
Comfortable, welcoming and friendly.
The conscience
Cons Nothing really. The elevator is a bit slow but no big deal.
Good but nothing special to remember
Excellent bed and pleasant breakfast
Cons Bathrooms were outdated and the AC not centralized and thus noisy