Hilton Pasadena
Praised forfriendly staff · great location
Flagged forexpensive food and drink · limited room amenities
Great place to stay!
Loved the location! Room was clean and the bed was so comfortable! Staff was very friendly!
Cons N/A
It was an overall ok experience
The rooms.
Cons When Checking in I asked the registration staff for a water ask she said it was only for members. I was chanted for two cars in my room.
Will stay in different next time to compare them. See if they are different or not.
Staff was great. Room was decent. Atmosphere was really nice. Ate out. Food was to pricey. Bought same food down the block for half the price.
Cons Pricey food. No microwave in rooms. No free parking in hotel. Had to get valet parking.
Convenient location
Cons Dated rooms and decor
The staff went out of their way to be helpful, polite and friendly.
Cons Considering this is a Hilton hotel and is meant to be a prestigious brand, small things let it down. For example, a cup on the floor outside the room opposite was left there for the full 4 days we were there. Even after numerous members of staff passed it on their duties. There was nowhere to hang anything to dry (wet towels, swimming things after being in the pool etc).
A pleasant stay
I booked 2 rooms for one night and just wanted to share that Ronman at the front desk made our stay a very pleasant. He was very friendly, professional and attentive to all our needs. By the way the coffee shop across the street was great as well. We had breakfast there, which I highly recommending as an option. the service was impeccable and the food was great!
