Holiday Inn Boston - Cambridge Area by IHG

Good relative value and clean, but need to clarify its website on the breakfast policy.

Place is closer to downtown Boston than I thought. Very clean. Nice staff.

Cons The website noted the breakfast appeared to be included in the price. But, onsite, the staff stated either a voucher or a $15.00 payment was required. The front desk reiterated that, only to be overruled by a supervisor who I asked to become involved. She did not seem thrilled. Either HI or Booking.com needs to clarify this better on the website. Boston’s hotel prices were exceedingly high this week, including this HI, which exacerbated this breakfast charge/no charge problem.

Buona colazione, 2 stazioni metro a poco meno di 1 km di distanza, servizio navetta limitato ma sempre utile.

Cons Qualche suggerimento in più sui posti da visitare; per il resto tuttook

Great!

The breakfast was outstanding, the room really clean and the staff very friendly. I´ll stay again and recommend the place.

Cons Nothing

Staff was helpful and accommodating, allowed for a late check out with no notice.

The pool!

Cons There could have been more towels at the pool area, and a microwave in our room.

Well, it was pretty disappointing.

The location is very good, also FD’s attention,

Cons Very poor cleanliness. There was hair on the bed, as if the sheets were never changed. Fortunately, I had my own sheets and was too tired to make a scene, I just needed to rest. To make matters worse, we also found hair in the tub and sink, which was really disgusting.

Disappointing stay with unaddressed noise issues

Cons We spent two nights here, and unfortunately, noise was a major issue both nights. Our next-door neighbors were extremely loud until 4:30 AM. We called the front desk multiple times to report it. On the first night, security was sent up after our first call, but it had no lasting effect and the disruption continued. Despite calling again and following up the next night, the situation wasn't handled and we got very little sleep throughout our stay. Additionally, the hotel is quite dated. Overall, the lack of effective noise management made for a frustrating stay. I wouldn't recommend staying in the future.