Holiday Inn Express & Suites West Edmonton-Mall Area by IHG
Spacious, quiet rooms with comfortable beds and spotless cleanliness make this hotel reliable for families.
Written by AI from guest reviews.
Praised forclean rooms · friendly staff · good location · varied breakfast options
Flagged forcomplicated booking and billing process · limited TV options · difficult parking
Keep up the good service you provided!
I specially like how the staff were very accomodate and helpful. The nice ambience of the room. Me and my family really enjoyed our two nights stay in your hotel.
Cons Parking area. Its difficult to find a parking area when we arrived so late at night.
Good for a short time not a long time.
Decently located to amenities.
Cons Hot tub jets were weak to non existent. Cost was high.
The hotel was great, the staff were excellent
Nice, clean rooms, basic decor, nice to have shampoo, conditioner, body wash and soap supplies available and its a good product line.
Cons The pool was closed and we chose this hotel to enjoy the pool with our grandkids so that was a big disappointment.
Great stay, highly reccomend!
Friendly and accommodating staff! Rooms were clean and comfortable. We were a little disappointed the pools were closed due to unforseen circumstances. However, the front desk did give my kids goodie bags which was a very nice gesture!
Cons Not being able to use the pool/hot tub.
Staff very friendly
Close to west Edmonton mall
