Praised forfriendly staff · great location
Flagged fornoise from street · issues with cleanliness
10Couple · US · Sep 2026
Girls night at its best. Went shopping, out to dinner, then relaxed in a beautiful hotel! Love the location & area a
Clean, beautiful. Quiet… could not hear anything from either room beside ours!
Cons The curtain did not close all the way in the room, so it let the sun in. Other than that nothing was wrong!
5Couple · US · Sep 2026
The location of the hotel, employees very friendly, but hotel rooms need upgrading.
Proximity to downtown. Walk to places of interest. Pillows at the hotel. Hotel parking. Ice machine on each floor.
Cons Need to update bathrooms and carpet in rooms. No microwaves in the rooms. Need more packets of different kinds of sugar for coffee pot.
9Couple · US · Sep 2026
It was a center point for visiting our family & friends
The breakfasts and the staff were amazing. The front desk staff were welcoming and helpful.
Cons There were not enough handicap parking spaces. The shower leaked all over the bathroom floor. When you are short and a senior with limited reach the push bottle soaps in shower were difficult to use.
9Couple · US · Sep 2026
Will definitely come back
Location
Cons Room was a little worn
10Couple · US · Aug 2026
Comfortable, convenient hotel in a beautiful location
This hotel is perfectly located in downtown Naperville, just a few steps from the Riverwalk and many restaurants and shops. The room was comfortable and clean and the lobby was stylish, bright, and welcoming. The staff were all very friendly and helpful. Coffee is available in the lobby quite early in the morning and we really appreciated this. Free parking is available in an attached garage, which was especially convenient during the rainy, stormy weather we experienced during our stay.
Cons I can't think of anything.
9Couple · ES · Aug 2026
Muy agradable
Me gustó mucho el lugar
Cons Nada