Racist hotel!!! Extremely disappointing experience, especially for a hotel that claims to be “luxury.” My parents are ME
Nothing.
Cons The staff.
Hotel Nia, Autograph Collection
Praised forclean and neat · friendly staff · nice pool and amenities · beautiful property
Flagged fordisorganized service · location is far from conveniences · high price for experience
Racist hotel!!! Extremely disappointing experience, especially for a hotel that claims to be “luxury.” My parents are ME
Nothing.
Cons The staff.
It was nice i liked the hotel overall besides my one issue.
The pool and outside area was very nice, hotel is beautiful
Cons My room bathroom doors were broken it seems, they are sliding doors and i had to use so much force to open and close them, at one point i was stuck in the bathroom trying to open the doors. Had to tell front desk and they had someone go up and work on it, didn’t offer to switch us rooms or anything so the guy worked on it while we walked around the property to let him work in peace, a little annoying since it was late and we wanted to relax.
Over all we had an amazing time with our family and friends at the Hotel Nia.
Our stay was nice, but I reserved our room through a third party, Booking.com and when I tried to check in the receptionist had a difficult time finding my reservation and that cause much stress at the very beginning of our stay. The Manager had to get involved but then we found our reservation. We had driven from a very far distance to find that no reservation was available.
Cons Very dirty windows I couldn't even look out of them.
I had no idea there was a breakfast nobody told me..
overall is well
hotel is new and very clean pool. also staff are so nice
Cons the location is far from the restaurant and shop
Front desk very disorganized. Arrived on time….”Your room is not ready”.1/2 later, same. “We will let u know “ An
Clean, neat, new
Cons Lots of construction