Love the room but my items I left behind were never returned
Hotel Ruby | Spokane
Praised forgreat location · friendly staff · good breakfast options
Flagged forcleanliness issues · extra charges for amenities · noise from outside
Love the room but my items I left behind were never returned
Will stay again n future. But will be aware of what not to expect.
It is a small confined parking area. The outside is showing wear. The carpets on the stair landings could use replacing. There is a section by room 118 second level that could be a potential tripping hazard. Some stairs show signs of excessive wear. Guest room in decent shape aside from minor areas that could be repaired thus giving hotel guest that the facility truly cares about the customers.
Cons The facility and the price point was good. The main component I didn’t care for was the”free breakfast”. I was served burned cold country potatoes. Cold scrambled eggs . I purchased a latte and the flavors were terrible. Spoke with man who stated he was GM of restaurant. Instead of accepting the comments, he blamed new staff as the problem. Lack of quality control was the problem.
Nice enough but
Central location, price, pet policy. Free morning breakfast
Cons Inadequate parking, only partially compensated for by backup lot 2 blocks away. Rooms did not have USB2 outlets. Generally outdated feel.
EART WIND & FIRE
Front Desk Staff very helpful, thank you.
Comfortable stay. Room had either blood or wine splatters on the wall by the bed that I cleaned. Some of the fixtures
Location
Cons Parking and having to pay
Quick overnight trip, good for the $.
Safire Lounge attached was amazing! Rosie’s breakfast was great!
Cons Parking was difficult