Hyatt House Atlanta/Downtown

Good location, old property fair service

Location

Cons The staff is not well-trained to talk with a guest

It was a fun and interesting experience.

The hotel itself was beautiful, the gentleman that checked us in was fantastic. He was able to get us checked in right when we arrived, he was so friendly and helpful.

Cons Our view wasn’t the best.. We often saw a lot of homeless people walking around naked, and using the bathroom naked.

Great location to aquarium and downtown sites.

Cons Only one elevator worked. Door kept opening to broken elevator. Stairs were not marked well and if you used them you were locked outside and had to walk around to main entrance. Staff did not seem to care or acknowledge the problem. Parking was RIDICULOUSLY expensive for the hotel. The hotel was $250 a night. I expected amazing service for this price. Instead got low super 8 service.

Front staff amazing. Valet staff not so much.

Location was great, clean, front staff was very friendly.

Cons Valet staff, the main one, very rude and hard to work with. He told my husband he couldn’t get our car and we would have to walk down to get in “que”. There was no valet the night we checked in. My daughter had to use restroom. It apparently was an inconvenience to the guy working since he raised voice from across the room to move our car. Breakfast was not so great- very cheap and not good but not a deal breaker

EXCELLENT service, fantastic location, walkable, and we had a awesome time

The free breakfast was yummy,. The staff was very warm and professional. Richard at the front desk treated us like family always kind,concerned, and genuine. Everyone who we we encounter working at the Hyatt House Downtown was professional and very nice I accidentally left behind items in a dresser drawer while packing to go home. They are looking into returning my items. The location was convenient and walkable to the Aquarium, Coco Cola Museum, Civil Rights Museum ,and restaurants.

Cons As wonderful as the people who worked at the Hyatt House Downtown location are, my only pet peeve was the amount of money parking was. I understand it comes at a premium because of the location but $55.00 daily is high. Our parking attendant was very nice and having our vehicle in a safe location was appreciated but we stayed multiple nights and that truly added up. Other then that we really enjoyed our stay.

Agradable, cómoda y cercano al acuario

Céntrico, limpio, cómodo, desayuno

Cons Parqueo pagado, no estación de café durante el día, no suficientes toallas.