Hyatt Place Shenzhen Dongmen

We were checked in when we arrived at 3pm. The lobby is at the middle floor and there’s a self-service water provided. The room is spacious with a living room area, reading desk and walk in bathroom. The bed was soft an… Read more

Good modern hotel with good breakfast. Great location on metro line. Walkable area with shops, malls, clothing outlets, and lots of food choices.

We arrive late at 7:30pm and is 9:25pm still no able to check in, we booked 3 weeks in advance and we just asked for 1 extra bed and they dont know what to do, our kids are tired and hungry the whole afternoon/night wast… Read more

The front desk service was absolutely deplorable. If you can’t manage to speak with basic courtesy and professionalism, you have no business working here. Who’s the guest and who’s the worker? Because it sure felt like I… Read more