Hyatt Regency Delhi

Great option in Delhi

Great hotel, the staff was super helpful and friendly. Room was clean and comfortable and the breakfast was delicious, with plenty of options. Although it’s a bit far from old Delhi, there is a subway station in front of the property, from where you can go to most of the city.

very bad staff in reception not care about customer excellence

`Breakfast was excellent specially quantity and Tondori Pharatha

Cons the staff in reception who don't care about customers and make sure to charge you for every thing that docent make sense even and then leave you alone didn't had any empathy or care as they look like railway station have many customers coming so they dont care about customers problems or accommodating their requests or treating them as human beings untrained people come around you to make thing worst for your start of stay

Soggiorno top

Rispetta al 100% gli standard di un hotel a 5 stelle. Personale gentilissimo

Lokacija, gigijena

Cons Preskupo

Overall excellent stay for 10 days

Everything from check in to daily restaurant service, cleanness, staff courtesy and check out were smooth and without any problems. All staff including front desk, cashier, housekeeping and restaurant staff were very helpful and courteous.

Cons Nothing

Awful but happy it got over soonest in one night!

Location

Cons The room 625 was very small near fire exit. The glass partition to the toilet had no screen within and if anyone was using the toilet one could see from the bed outside. I complained and the management decided to keep me in the same room by putting a screen that was put temporarily for our overnight stay. This was awful (see picture) but atleast gave my daughter some element of privacy to use the bathroom. I believe all bathrooms are similar in this facility with glass partition and any improvement will be done next year when a planned refresh is to take place. The Shattaf connection in the toilet was placed to the left unlike the standard norm of keeping them to the right (see picture). I being a natural right handed was struggling to use it but this forced me get out of my comfort zone to learn a new technique using it. The shower area was a hybrid of a half bath tub and half shower which was not fully closed with a glass partition and left open provided little space to use the shower and the water jetting out to the entire area. I had to keep balance whilst at the shower so I do not trip onto the bath tub. Given the space, either the bath tub should have been full or the shower area should have been full. Note, both the shower and bath tub were close to the glass partition providing visibility from outside