Hyatt Regency Houston Downtown
Rooms are spacious and quiet with comfortable beds.
Written by AI from guest reviews.
Praised forfriendly staff · great valet service · clean rooms · convenient location
Flagged forsewage smell in some rooms · small fitness center
My daughter and I had a mother daughter weekend! Even though we live in Houston and it was a nice little getaway! Staff
It was very nice and elegant! Loved the elevators!
Cons I don’t think there was anything I did not like!
Great Employees
We had a wonderful one-night stay at the Hyatt Regency Downtown. Each employee we interacted with provided excellent & friendly service…the front desk at check-in, our waiter at breakfast, and CJ at valet upon departure. We really enjoyed this quick trip away and plan to return!
Large presence of roaches by the pool
We came for the parade and checked in under the pride code, and when we arrive, no one let us know that all of the events that was marketed for the hotel were canceled, and even after the parade, there was nowhere for us to sit in Congregate, we went to the pool and we were overwhelmed with the large presence of large roaches, running all over everywhere around the pool and on anything That you sit down on the ground
Clean, comfortable, very easy to commute in the area.
Very organized and clean environment. Receptionist were very helpful and nice.
Cons Honestly I didn’t dislike anything about the property.
A great downtown Houston find
A great downtown Houston location. Hotel was clean, bright, well maintained. Most important the staff was attentive, professional and friendly.
Best hotel in downtown Houston
Beautiful hotel, amazing lobby, and super modern clean rooms! this is the best location if you have functions downtown, like concerts, conventions, and meetings As usual, Mr. Adrian (front desk) always takes care of my family, friends and me. I was so happy to be able to finally meet him face-to-face for the first time! Also, Mr. Felix / Gregory at the restaurant took amazing care of my daughter and her friends’ breakfast. They had gone to a concert the night before and woke up very close to 10 o’clock when the breakfast shuts down. He was able to put together some boxes of food for their breakfast. That was very thoughtful and we appreciate it very much! Also Ms. Zaira Koontz made sure that our room made the most of my Globalist benefits. She was very kind and generous. We will be back in a few weeks and we can’t wait to return.
