Klaudia at the front desk was nice to me and made my stay there worthwhile.
Hyatt Regency Schaumburg, Chicago
Praised forfriendly staff · great location · comfortable beds
Flagged forcleanliness issues · delayed check-in
Klaudia at the front desk was nice to me and made my stay there worthwhile.
There was no stay.
Cons Actually having a room when I arrived at the hotel. Booking.com was still accepting reservations when the hotel was completely sold out due to flight cancellations. The front desk wouldn't even look at my confirmed reservation.
Hotel is great staff are awesome. I just wish the rooms had a smart tv for streaming services.
Nice and clean overall.
Fancy and clean
Cons Breakfast not included. Water bottles were charged.
Great clean hotel and great location.
Location
Cons bed was too firm
Good stay!
Location, showerhead,peacefulness
Cons The queen beds seemed as if we were sleeping in twin beds. They seemed small. Also, the bathroom was updated, but it didn't have an exhaust fan in the restroom. Plus the paint was peeling off the ceiling Ave the wallpaper was kind of coming off. The rooms needed updating, not just the restrooms.