Praised forgreat service · beautiful location
Flagged forloud music affecting sleep
10Apr 2026
Hyatt Ziva is the best
This is our 2nd time at Hyatt Ziva and it did not disappoint. We had a great time. The atmosphere was fun and relaxing. From our Butler Adrian who went above and beyond our entire trip to seeing Manny (now a server at El Molino), it felt like visiting friends. Christopher Luna was the manager on duty at the pool this round and he did a great job of managing all of the different behaviors of folks who want to own the pool by putting down towels early to taking the time to make sure every guest had a great time.
We did a master suite with ocean view which was in building three - great view of the ocean and the adult pool. This room is perfect as our kids slept on the pull out in the living room and we still had tons of space for us to lounge when in the room. The room was clean and each day they came in to ensure that it was top notch.
The food was amazing and our favorite restaurant, DOZO, continues to impress the kids with the amazing hibachi - request Roman as he was tons of fun! If you decide to only get sushi, make sure to ask for Luis who was a great waiter!
As soon as we got in our car to go home, the kids asked when we get to come back! Hyatt Ziva is the best! Great location - less than 20 minute drive from the airport. See you again soon.
8NEWPORT NEWS, VIRGINIA · Apr 2026
Hyatt Ziva. safe and beautiful spot for your vacay
great resort with beautiful views of sea of Cortez plus sandy beach and mountains so pretty. staff always friendly and attentive with great service. Two swim up bars. lots of pools including one with lots of shade. great food options. ask for Jorge Rivero at the pool ...he runs circles to meet the needs of guests!!!!
10ATLANTA, GEORGIA · Apr 2026
Great resort in Cabo!
Excellent resort for vacation! Customer service is outstanding, resort is clean, beautiful, good food and plenty of options, and great security!
10Apr 2026
Spring break
Alfredo was an amazing bartender at the lobby bar!!!! Same with all of the pool bar staff. As well as the servers and cleaners. Clean everywhere Very impressed. 10/10!!! Would so comeback!
10Apr 2026
Great spot for a family getaway
Really enjoyed our time at the Hyatt Ziva. Great location, wonderful service, lots to do, and many dining options, and a beautiful pool space. I did find there to be a lot of noise at the property - constant music playing, it would be nice to hear the sound of the ocean. It was also a struggle to find pool chair most days and the chair policy was inconsistently followed by staff. Could use more spaces for enjoying the pool. All in all would go back and was a great place for families.
4Apr 2026
Been before - not so good this time!
So disappointed to see that the quality of the hotel has gone downhill. We have been here 9 times and even had my daughter's wedding here. It was apparent they have staffing issues at the restaurants which makes not only the service poor but the quality of the food was poor in some of the restaurants. We here with my family and grandchildren (ages 5 and 11 months) with an upgraded room so they could get the extra help of services and a butler which was sporadic at best. Room service and housekeeping came before they were asked and woke up the sleeping baby several times. Pool food was dry (avoid the tacos) and the pool was not very clean. Talked with management several times to share our disappointment.