Honestly, the rooms are dated… lights flicker, there are smoke smells, permanent stains on the carpet and water damage in washroom. But the staff are really trying to do the best they can in this situation. They are so f…
I booked a Classic King Room but was told I was being "upgraded" to the Paulista Suite (Room 401). Despite the staff being nice, this stay was far from a 5-star experience. The InterContinental brand promises luxury, but…
My stay at the InterContinental is extremely disappointing and nowhere near what you would expect from a hotel claiming to offer 5-star service. Both the room quality and the overall guest experience fell far below the I…
Overall the hotel is nice and did get a Platinum upgrade to a small suite, but very disappointing that breakfast isn’t included as a Platinum level member, and neither is access to the club lounge so I’ll never stay here…