JW Marriott Hotel Surabaya
85-89 Jalan Embong Malang, Surabaya, Jawa Timur, 60261
upscaleclassicquiet
Staff treat you exceptionally well and the location works great for exploring the city.
94/100
READ FROM 19,065 REVIEWS ACROSS THE WEB · 4.7 AVG · REFRESHED JUL 2026
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Guest reviews
4 across the webAcross the web
Yesterday, my family and I stayed here. Honestly, I’ve visited several other hotels as well because I like moving from one hotel to another to look for different experiences. When we entered the lobby and checked in, we…
Across the web
Great hotel in Surabaya with amazing service. All the staff were very friendly and helpful during our stay. Special thanks to Mr. Afi for keeping our room clean and helping us with our request for an iron replacement. Re…
Across the web
More than just 5 stars! It was an incredible experience. Every single staff member I met was so helpful, genuine, and just genuinely nice people. You can tell they really care about their guests, and I appreciated every…
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guest videoWhere it is
85-89 Jalan Embong MalangSurabaya, Jawa Timur, 60261
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51 listedConnectivity
Wi-FiWi-Fi in public areasPublic internet workstation
Food & drink
RestaurantBarBuffet dinnerRoom serviceBreakfastBreakfast buffetCoffee maker