Monarch Parkview Hotel

Clean

Cons TV didn't work. Not a single entertainment apps on the TV. Wifi didn't work all day.

Номер удобный и уютный

Cons Завтрак невкусный

The hotel itself is good. Good location, very conformable, and nice services within, such as the gym or the airport shuttle. Breakfast is also varied and appropriately served.

Cons However, I cannot give a higher rate because of two reasons. On the one hand, staff at reception need to improve their communication skills since they are the first contact with the hotel people have, specifically talking about the team in the evening. It took them more than half an hour to check me in although there was no one, and I had to pay a city tax that I had not payed anywhere else in Addis. Additionally, the booking said I could pay in US dollars and they didn’t allow me. The rest of the staff (i.e. housekeepers, staff at the restaurant, and drivers were very nice). On the other hand, the most concerning issue for me was the amount of mosquitoes at the room. I really don’t understand this problem since I’ve stayed in other hotels nearby in Arada, Addis and that problem didn’t exist. I kept killing mosquitoes everyday at least 5-6. That’s a problem they need to take care of.

All the people available and polite

We had breakfast and dinner in the hotel. Th choise for the dinner is excellent, a little bit les for breakfast, maybe because of the fact that we went late in the morning (9.30) with reduced product avalaible

Exceptional stay with exceptional service

Very clean spacious room/hotel . The staff were very welcoming and helpful. The breakfast was exceptional with many options.

Cons Nothing

Just feedback

Staff is good. Economical stay and food.

Cons So many mosquitos Upper floor had noise of music being played in club Shower wasn't working fine Furniture quality was poor