We stayed for 2N/3D. Room: 3/5. We booked Nile full view and in the name of upgrade they gave us a duplex room with absolutely no view. We didn't expect this. And they didn't ask us if we are comfortable climbing up and…
The hotel is adequately managed, and the room size is fine, but the interior feels very outdated—closer to 20–30 years old. Staff training needs improvement. When we arrived early and waited in the lobby, we asked for wa…
Fantastic service! Special thanks to Martha from the concierge team. She helped us resolve a difficult EgyptAir flight change on a Friday (their holiday) with great professionalism and efficiency, saving us precious time…
This hotel made our Aswan experience very enjoyable. The rooms are very spacious and the guest services are amazing. They truly try and make your stay the best and are very accommodating to all your needs. The hotel free…