9Couple · BI · Sep 2026
The service is very good, every request is responded. The hotel is very clean and have many facilities. It’s a place where to relax.
Kenyatta Avenue, Nairobi, Nairobi County
Nairobi Serena Hotel
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Nairobi Serena Hotel
Nairobi Serena Hotel
Beautiful rooms with a nice pool, excellent food, and genuinely friendly staff.
Written by AI from guest reviews.
Praised forexcellent service · great location · clean and spacious rooms · amazing amenities
Flagged forhigh food and beverage prices · minor organizational issues
The service is very good, every request is responded. The hotel is very clean and have many facilities. It’s a place where to relax.
Entspannter Luxus zum Ankommen in dieser harten Stadt
Super Hotel mit klasse Pool und Fitness Center, tollem Frühstück, super-nettem Personal, gute Location, um mit dem Uber etc. Überall hinzukommen, auch zu Fuß ins City Center.
Cons Ein wenig zu viel postkolonialer Vibe.
Wyjątkowy hotel w Nairobi
Piękny hotel, afrykański wystrój, profesjonalna obsługa.
Lovely staff, food was really so good and absolutely best hotel all time
Cons The only thing the dining and transportation prices are high. Dinner buffet (still acceptable but relatively high for Kenia) costs 30 euros (excluding drinks), transportation to airport 40$ while Uber costs 10$.
Kudos to Victoria!
Victoria working on front desk job s very helpful and accommodating. I have experienced the Kenyan hospitality world class!
Exceptional! Would do it again!
Breakfast buffet was exceptional, with a wide choice and variety of. Very good staff!
Cons Nothing so far.