Cons Location not good and restaurant was not good
New Orleans Marriott Metairie at Lakeway
Praised forconvenient location · attentive staff
Flagged forpoor cleanliness · rude service · outdated rooms
Cons Location not good and restaurant was not good
Horrible Experience Do NOT Come HERE !!
My husband and I are newlyweds and came to visit family in New Orleans July 30, 2026 - Aug 2, 2026, and chose this Marriott because well we believed they are really nice hotels but unfortunately not this one!! The charge for parking is $20.00 a day if you only park it one time and $ 3.00 additional if you move your vehicle multiple times withing the day or night!!! We stayed 4 nights this trip so that was horrible!! Our room could never be cool even when we put the AC on 60 °F. The king bed was not comfortable whatsoever, and the couch was better than the bed!! When speaking to the front desk the lady working nights during our trip was very rude when we had questions and definitely let us know we were bothering her. Especially when we inquired when the additional room charges for $415.00 incidental fee would be put back on the card on file we were quickly snapped at with 7 to 10 business days!! IS THERE ANYTHING ELSE I CAN ASSIST YOU WITH!!! So needless to say, we will not be returning!!! -The Thackstons
Love it,great location. Great veiw
Cons None
Overall, the hotel was acceptable, but there is room for improvement.
The hotel was located in a quiet and peaceful area.
Cons The staff were polite but disorganized.
Hotel molto prestigioso, camere pulite e bella location, peccato non aver beccato la camera con vista sul ponte
Cons Alcune rifiniture nella camera non erano all’altezza
Offer some incentives to make me wanna come back this hotel was just ok in my opinion food was ok nothing to write home
Very clean
Cons The fact that it didn’t have a microwave or refrigerator and as much as it costs to stay there breakfast wasn’t free