Praised forgreat location · helpful staff · clean rooms · excellent food options
Flagged forhousekeeping issues · customer service complaints
10Solo · US · Sep 2026
Our wonderful trip to Nashville was made perfect by our stay at this hotel.
Gorgeous hotel. Exceptionally clean and comfortable, with outstanding service. Loved the very open lobby and spacious with a beautiful bar. Perfect location. Not too close to Broadway, but close enough to everything. The hotel provided us with a surprise bottle of champagne and charcuterie plate for my birthday, which was unexpected and lovely, plus a fantastic room with a view perfect experience and we will stay there again in the future.
Cons Not a thing. We loved everything about it.
7Solo · US · Sep 2026
Nice hotel, great location
Location
Cons Spa didn’t offer nail service as stated in advertising
9Couple · US · Sep 2026
I will return
Convenience and that the Country Music Hall of Fame was there
7Couple · US · Sep 2026
Fine
Lobby was nice
Cons Very chaotic, not enough check in staff, valet lost my car, had to wait over an hour and took 4 people to find it.
10Solo · US · Sep 2026
Fabulous time, loved the hotel and will definitely be back!!
Cons Location, restaurants, and amenities
10GB · Aug 2026
Excellent hotel, wonderful location. Would thoroughly recommend!