Oyster Bay Inn & Suites

Comfortable road trip stop

Breakfast was super basic but there was plenty of room to sit, and the view was nice. The room was okay, bathroom was okay. It’s a place to spend the night on a road trip and for less than $150, we weren’t expecting the Taj Mahal.

Cons Our room was in the building next to the main building, so there wasn’t a covered area under which to unload our car. That wouldn’t have been an issue if it hadn’t been raining. But, for the price, you get what you get and as long as it’s clean and comfortable, that’s good enough.

Lovely

Great location, clean and nice view. I had a problem with some loud guests and was moved right away to another room. Good service.

Never again

Na

Cons Staff rooms

Terrible experience

Cons There are no words… when I arrived I walked into the lobby, there was no greeting from the front desk attendant, Phil. Once he’d finished checking me in, and running my card for over $600 he handed me a room key. Once I’d located the room - I entered and realized that the room had NONE of the amenities I’d requested when I booked over a month in advance I walked out of the room and right back in to make sure that I wasn’t overreacting. I made my way back to the front desk and asked Phil if there was another room that he could get me into because the one that he had initially provided met none of my requests. Phil then proceeded to tell me that he was “aware that I had made requests for something else, but he didn’t care that was the room I was going to get”. With that being said, I decided to ask if there was someone else I could speak to and was told that there was no one else and that a manager would be in on Monday and would be happy to help me. At that point, I was pretty over it and just asked for my money to be returned and I was going to go elsewhere. This is when I was told I would need to reach out to Booking.com to get my money refunded. This didn’t make any sense to me since Booking.com did not take any money from me. The transaction came from the hotel itself while I was standing at the front desk. When I asked for an explanation on why I would need to get refunded by Booking.com Phil at that point raised his voice at me and said “ma’am I make 18 fucking dollars an hour. I don’t know what to tell you.” From there, I took myself out to the parking lot and attempted to get a hold of someone via booking.com and after an hour of waiting to speak to someone took myself back into the lobby and was greeted by three new people, in no uniform and was told that I “would be refunded for my second night stay and the incidental, but that was the best that they could do for me” The most piss poor customer service I’ve ever seen.

The beds were comfortable, the breakfast was very good. Staff was nice. They give you a coupon to a nice bar that had Good beer iandvfish and chips? It was called brother Don's and it's almost next door.

Cons All the walls were freshly painted but the color is too STARK, like a clinic

Nice Mom and Pop motel

Very comfortable beds. Nice shower. Plenty of channels to watch. Great location.

Cons It's an older facility. My only gripe was that I could hear the people above me. It did keep me awake until they decided to stop moving around