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We had a wonderful stay and would like to extend our sincere thanks to James, the concierge team, and the entire valet staff for their exceptional hospitality and service. Everyone was warm, welcoming, and went above and…
Outstanding staff, but significant room and plumbing issues I want to begin by giving tremendous credit to the customer service team. The staff has been exceptionally helpful, polite, and welcoming. They even had my roo…
We stayed for one night and were highly impressed by the historic building and the stunning, grand hall in the heart of San Francisco. Dining: The breakfast buffet was excellent with a great selection. The hotel bar was…
Sam made our breakfasts at the Palace Hotel truly memorable! He was our server for several mornings, and every day he was incredibly friendly, attentive, and provided exceptional service. He genuinely made us feel welcom…
