Renaissance Caracas La Castellana Hotel

I would definitely stay here again, in fact I did after returning from another trip

Super friendly and accommodating staff, great location and fully equipped gym

Cons Breakfast buffet is overpriced for what’s on offer

TODO

For a 5-star hotel... it left a little to be desired.

Reasonable breakfast. For a five star Hotel I was expecting more. Only sliced bread available, and this for the entire stay (15 days). Not many variety in terms of cakes as well. Other than this was ok.

Cons I had some problems with the water in the room during the first few days. They told me it was temporary due to some repairs. When there wasn't even enough water to flush the toilet, after informing reception, they decided to move me to another room with hot and cold water. The room had reasonable space, with a comfortable bed and pillows, however, for a 5-star hotel, the cleanliness left much to be desired. The carpeted room was not properly vacuumed, and there were quite a few traces of dust under the bed, as well as on the furniture. For someone with dust allergies, it wasn't easy during a 15-day stay. For the price they charge, the service should be 5-star, and it wasn't.

Bien

El hotel es muy bueno pero ya falta remodelar las habitaciones , cambio de colchones

Cons El colchon

Cons no hay ningun esfuerzo ecologico en el hotel: ar acondicionado a topo en todos los pisos, imposible de bajar el agua, es de la cadena Mariott y no hacen nada para eso. Te venden botellas muy pequenas de plastico para un precio elevado. Es una verguenza

Agradecido eternamente

La atención del personal y la dedicación tanto del Dueño del Hotel como el personal en la emergencia presentada del Terremoto en Caracas ! Gracias a todos

Cons Todo