Buen customer service
Renaissance Seattle Hotel
Praised forclean rooms · friendly staff · great location · nice amenities
Flagged forhigh parking fee · expensive food · noise issues
Buen customer service
Location , cleanliness. Staff
Good quality accommodation
Beautiful large room with plenty of space for us and all our luggage.
Cons Due to its location next to busy roads, there is an almost constant noise of traffic which may interfere with sleep for some. Climbing up the steep hills to 6th Avenue from the waterfront is strenuous.
Convenient, but disappointing.
The location was nice, and the bed was comfortable
Cons The breakfast was the most disappointing as we were informed on checking in that we had a complimentary breakfast, however since my Marriot Number was not applied to our second night, we were turned away at breakfast with two full plates of food in our hands. It was incredibly frustrating and disappointing.
Basic accommodations that won’t impress u
Cons Needs more lunch and coffee breakfast options, for example a full Starbucks. Service in the fig restaurant for break fast was very slow, food took 30 minutes. Perhaps understaffed
Un authorized charge
cleanliness
Cons no complimentary coffee in the lobby in the morning. When I got up at 6 my husband was still sleeping so I would have woken him up to make it in the room. When I went down stairs the charge was $10 and change for 2 cups and when I got my cc statement the hotel took the liberty to charge my cc $22. not sure why. I was disappointed. The rooms are good but narrow. Beds are comfy and clean. The location is at the top of the hill so walking to the pier is all down hill at first then all up hill to return.