Cons The male front desk member was rude.
Shashi Hotel Mountain View Palo Alto
Praised forfriendly staff · clean rooms · well-designed amenities
Flagged forinconsistent cleaning · room temperature control issues
Cons The male front desk member was rude.
We went to a concert and it was great easy to get to and from the the only thing was only one elevator that was a slight
Security and location was amazing
Cons Nothing
good enough ,if that's the most convenient.
The location was fine because we could walk to the venue. Upon first entering the room we could hear the toilet running, I noticed that apparently someone had used the toilet and there were "skid marks" still in the bowl. I wiggled the handle and everything disappeared, thank God ! okay, gross but move on, my wife always brings sanitary wipes to clean things when we travel. Trying to figure out the remote tv control was aggravating because I simply wanted to have a local news station, it was extremely challenging, I'm 70 yo and usually can figure these things out, this was very frustrating! Overall the hotel was very clean and the staff was pleasant, I'd probably check to see if there were any other hotels close by next time before we went back here, if not its acceptable "enough" and we'd simple hope for a better experience.
Очень комфортный отель. Удобно что есть и бассейн и джакузи. Прекрасный сервис.
Очень вежливый персонал
Great location, accommodating staff.
Great location to Shoreline Amphitheater. Covered parking. Coffee and food on site. Clean and comfortable rooms.
Loud noise from large family at night slamming doors and talking VERY loudly in hallways. Cleaning staff were arguing in
Nice area, easy parking
Cons No response from staff on fresh towels, Kleenex and tp, even though requested. They actually took my request off the concierge without filling order. Loud noise, slamming doors, arguments and screaming in hallways.