We are repeat customers and have always had great experiences with this hotel. When our daughter’s volleyball tournament was affected by severe weather, the staff went above and beyond by allowing us to cancel our reserv…
Our stay at the Sonesta Columbus Downtown Hotel was absolutely wonderful. We are from Cincinnati and came here for business. We stayed in one of the loft rooms, and it truly felt like staying in a modern city loft—spacio…
We had to stay at the Sonesta recently for our kids volleyball tournament. I don’t post on Google too often, but I do want to say that the rooms were very dirty. When you look around the base of the bed, there was about…
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Markus was one of the best Employees and truly made my experience! I was in a need of a printer and he helped me print my needed piece of paper! They fully embody customer service and I am all for it!