Praised forfriendly staff · comfortable beds
Flagged forsafety concerns near hotel · heater issues
8US · Sep 2026
It was comfortable and we felt safe inside. I should have researched the surrounding area more carefully
It was clean and elegant. They provided a dog bed. The covers/sheets were amazing and ultra comfortable.
Cons No parking provided in a difficult area. No change available at front desk. Very noisy street. I don’t think it could be avoided.
10Couple · US · Sep 2026
Cute spot- love the pineapple theme throughout; friendly welcoming staff; convenient parking garage located next door; u
Clean; friendly staff
Cons Can’t help placement location
10Solo · CA · Sep 2026
Very nice facilities. Staff offered me a free room upgrade.
Cons First room’s wifi was not working, but this was resolved when Staff moved me to a different room.
8Couple · PE · Sep 2026
Bueno pero …
La calidad de las camas
Cons El elevador estuvo malogrado el sábado y domingo y no tenían personal de mantenimiento para arreglarlo. Tuvimos que subir y bajar con maletas por nuestra cuenta sin recibir ayuda del personal del hotel.
8Couple · IT · Aug 2026
Great location in downtown; helpful staff; free drink when you arrive
Cons No breakfast available
8Couple · US · Aug 2026
Nice Stay in San Francisco Near Union Square
We really liked the interior ambiance of the hotel at check in. And the room was stellar with the bed in the corner and windows on both sides. The bars across the street were great so that part we liked how easy it was to go out.
Cons The hotel used to have a bar downstairs and now it is closed. There are plenty of bars all around so not a big deal if you are looking for late night drinks. The area is one block from the Tenderloin. Was not a problem for us and our stay. And there is no gym.