SureStay by Best Western Ellensburg
Praised forcleanliness · friendly staff · convenient location
Flagged forhousekeeping issues · limited amenities · need for upgrades
It was a great stay.
Breakfast was fine. I thought a bigger selection would have been nice but I left full. The coffee was good. More protein would have been welcomed.
Cons There really wasn’t anything I didn’t like.
The price was a little high for not even having a coffee maker in the room
Cons The stairs, you need anything elevator for old people with alot of luggage
Not a restful place
The guy at the desk at check in was friendly.
Cons Let me start by saying the guy who checked us in was friendly. (they take a deposit-I dont remember exactly what words he used but basically he said extermination, incidentals or damage) Maybe that should have been a clue to move on. The hotel was dated, it had the connecting door between room (it's a very eerie feeling when your neighbor not only checks to make sure their door is locked but also checks your door.) They room looked clean however the walls are thin so you definitely will hear everyone's TV's all night. I didnt use the microwave in the room but it looked like it had been there since the 80's. Be aware there is no coffee in the rooms. We got ready pretty quick after realizing there were random wet spots in the carpet. (We were worried about the possibility of mold) I would not stay here again.
I would stay here again.
Cons Too many smells. I don't know if it is what they put on the carpets or what, but the room had a strong 'perfumy' smell. It got better the longer we were there. The price varied by weekday verse weekend. I think a room booked for 5 days should be the same price per day.
It was great for what we had intended - just would have liked to have been a little more comfortable
Staff
Cons The air conditioner was very loud, the bed was not super comfortable.
It was quiet, and comfortable for our overnight stay.
The room was clean, however the shower did not work I reported it and they offered to change our room but we were checking out anyway in about an hour.
Cons Not having a shower, but they did offer another room.
